FRAMER
Privacy Policy
Effective Date: May 22, 2025
This Privacy Policy describes how Creator Education Inc. (“Company,” “we,” “us,” or “our”), the operator of the Foundation app and website at foundationmusic.app (collectively, the “Service”), collects, uses, and shares information about you when you use our mobile application and website.
By using Foundation, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information from and about users in the following ways:
a. Information You Provide
Account Information: When you create an account, we collect your name, email address, and other optional profile details.
Support Requests: If you contact us directly, we may receive your email address, the content of the message, and any other information you choose to provide.
b. Information Collected Automatically
Device Information: We collect information about the device you use to access the App, including your device model, operating system, unique device identifiers, and browser type.
Usage Data: We collect data on how you interact with our App and Site, such as feature usage, lesson completion, and in-app behaviors.
Log Data: Like most services, we log access times, pages viewed, and other diagnostic data.
c. Purchase & Payment Info
All payments are processed via the Apple App Store. We do not store or have access to your full payment details, but we may receive confirmation of your subscription status from Apple.
2. How We Use Your Information
We use your information to:
Provide and maintain the Foundation App and Site
Personalize your experience and learning journey
Improve and develop new features or services
Communicate with you about your account or support inquiries
Monitor and analyze trends and usage
Comply with legal obligations and enforce our Terms of Use
3. Sharing of Information
We do not sell or rent your personal information. We may share limited data with:
Service Providers: We use trusted third parties to help operate our app, including cloud storage, analytics, crash reporting, and customer support platforms. These providers only access information necessary to perform their tasks and are bound by confidentiality agreements.
Apple Inc.: Your subscriptions and in-app purchases are processed by Apple, and we may receive reports on purchase status for account management.
Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time (see Section 7).
5. Security
We use industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure. We encourage you to protect your account credentials and contact us immediately if you believe your account has been compromised.
6. Children’s Privacy
Foundation is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.
7. Your Choices and Rights
You may:
Update or correct your account information at any time through the app
Request deletion of your account and associated data by contacting us
Opt out of certain non-essential communications
Manage subscription settings directly via your Apple ID account
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are material, we will provide notice through the App or Site. Continued use of the Service after changes means you accept the updated policy.
9. Contact Us
If you have any questions or requests related to this Privacy Policy, please contact:
© Framer Inc. 2023